Paloma Cruise

This rate is quoted in USD per Cabin

Child Policy:
- The FOC rate for children under 4 years old is applicable for one children sharing a cabin with two adults (No extra mattress), limited to one child per cabin.
- The Child Rate for children from 4 to 12 years old is applicable for one children sharing a cabin with two adults (No extra Mattress), limited to one child per cabin.
- Two children below 12 staying in a separate cabin will be charge 75% of the adult price. Children from 12 years older will be charged the same as adults.
- Extra bed is available with additional charge at 20$ /night (upon your request)

Deposit & Payment:
- A deposit of 30% of the tour price per person by credit card or bank transfer plus bank charges is required upon confirmation of your booking (if this amount is less than US$ 500, the full payment will be applied).
- The balance will be paid 15 days prior to the check in date, or you can pay us upon arrival in cash or credit card when we meet in Hanoi.
- Deposit or full payment could be settled via our secured online payment system (SSL).

Cancellation & Refund:
• Cancellation will be charged as follow:
- From 1-3 cabins:
+ 7 days prior to the arrival: No charge.
+ Less then 7 days prior to the arrival: 100% of the total rate charged.
+ No-Show: Will be charged in full.
- From 4-6 cabins:
+ More than 21 days prior to the arrival: No charge.
+ From 20 to 7 days prior to the arrival: 50% of the total rate charged.
+ Less than 7 days prior to the arrival: 100% of the total rate charged.
+ No-Show: Will be charged in full.
- From 7-10 cabins:
+ More than 45 days prior to the arrival: No charge.
+ From 45 to 31 days prior to the arrival: 25% of the total rate charged.
+ From 30 to 21 days prior to the arrival: 50% of the total rate charged.
+ From 20 to 10 days prior to the arrival: 75% of the total rate charged.
+ Less than 10 days prior to the arrival: 100% of the total rate charged.
+ No-Show: Will be charged in full.
• Cancellation must be sent to and confirmed by Vietnam Travel's cruise specialist in writing (by email or fax).

Child Policy (to be confirmed upon reservation and subject to availability):
- Only 01 child under 13 years old is allowed to share cabin with parents, details as below:
+ FOC for 01 child under 5 years old, or
+ Surcharge US$ 105 for 01 child from 5-12 years old (sharing bed with parents).
- In case of Extra bed/ Mattress is required, the following surcharge will be applied accordingly/ US$ 25 for 2D/1N program & US$ 35 for 3D/2N Program.
- FOC baby cot for infant.

Other Policies:
- Check-in time starts at 11:30 AM. Check-out by 10:30 AM.
- Charges for extra guests may apply and vary according to property policy.
- Advance registration is required with full name, date of birth, nationality, gender, passport number and visa expiry date for all passengers. A valid passport is required upon check-in. Otherwise, boarding may be denied by the port authority.
- A cash deposit, credit card or debit card for incidental charges and government-issued photo identification/ passport are required upon check-in.
- Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- Promotion or Early Bird comes with tight booking conditions and they will be notified separately by Vietnam Travel.

Notes: Due to cruising conditions, itineraries may change without prior notice. Wi-Fi is available in the restaurant/bar area, but internet connectivity is limited due to the geography of Halong. Thank you for your understanding.